Privacy policy

Welcome to the Mor Herbal website. By using this website, you automatically agree to be bound by the Terms of Use, Privacy Policy, and Delivery Policy below. Please read these terms carefully before using the website or making any purchase.

  1. Acceptance of Terms
    By accessing this website, you acknowledge and agree to be bound by all the terms and conditions set forth herein, as well as all applicable local and international laws and regulations. If you disagree with any part of these terms, please refrain from using the website.
  2. Intellectual Property Rights
    All content on the website, including text, images, trademarks, icons, and logos, is the exclusive property of Mor Herbal or our service providers and is protected by copyright and intellectual property laws.
  3. Governing Law
    These terms and conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, and all disputes arising herefrom are subject to the exclusive jurisdiction of the courts of the Kingdom.
  4. Privacy Policy
    We respect your privacy and are committed to protecting your personal data. We do not share or sell your information to any third party.
    We use appropriate technical and administrative security measures to protect your personal information from unauthorized access, use, or disclosure, and our employees are continually trained in cybersecurity best practices.
  5. Your Account Responsibility
    You are responsible for maintaining the confidentiality of your login information, including your username and password.
    If you are under 18 years of age, you must use the Site under the supervision of a parent or legal guardian.
    We reserve the right to suspend or terminate accounts if we suspect any illegal or abusive activity.
  6. Product and Pricing Policy
    All products are displayed with clearly stated prices, and we reserve the right to change prices or product details at any time without prior notice.
    Prices are in United Arab Emirates Dirhams (AED) and are subject to shipping charges and taxes, if applicable.
  7. Delivery Policy
    The invoice will be signed electronically or in hard copy upon delivery, and this signature constitutes proof of receipt of the complete products.

If you are not present at the specified address, delivery will be made to anyone present, and their signature constitutes proof of receipt.

If delivery is not possible, please contact customer service to schedule a new appointment.

Mor Herbal is not responsible for any order not delivered within 30 days of purchase.

  1. Cancellation and Return Policy
    If you wish to modify or cancel your order, please contact our customer service team within 24 hours of placing your order.
    For health and safety reasons, open or used products cannot be returned.
  2. Contact Us
    For any inquiries or complaints, you can contact us via our Contact Us page or via our official email.